How to improve Communication Skills
Top 5
ways on How to Improve Communication Skills
In order to improve communication skills, you must know
exactly what it is. The
word communicate is rooted in the Latin word communicate,
which means to
make common or to share. The intention of communication, therefore, is
to convey
thoughts, information, facts and feelings with others in a manner they
will understand
and comprehend. Successful communication has to do with making yourself
unmistakably
understood.
Clear
communication is one of the most important
components of any successful workplace. When you and your employees are
talking
and interacting with one another effectively, you'll notice increased
productivity, higher levels of employee satisfaction, and results
across sales
and service levels. As a leader in the workplace, communication is an
essential
skill for you to master.
Here
are the top five ways on how to improve
communication skills.
1.
Follow an open door policy
Your employees need to know that you are always available for their
concerns.
By having an open door policy, you can build trust and start dialogues
between
yourself and employees. This helps to foster better communication
skills for
everyone involved and allows you the opportunities to discuss issues
and
concerns in a timely manner.
2.
Take responsibility in your words
When talking to your employees, use words that reflect the way you're
feeling
or your own perceptions. By saying "It appears to me that..." or
"I feel like...", you are able to deflect language that sounds
accusatory such as "Your actions are..." or "You always do...".
This can enable the other person to be more receptive to your
viewpoints or
criticisms.
3.
Find compromise in conversations
Always look at a conversation as an opportunity to reach a better
mutual
understanding. When you participate in conversations by actively
looking for a
way to compromise or to find a common ground with the other person, you
can
help each other to see where the other one is coming from.
4.
Listen
and repeat
Real
communication occurs when we listen with understanding. It means to see
the expressed idea and attitude from the other person’s point of view,
to sense
how it feels to be him, to achieve his frame of reference in regard to
the
thing he is talking about. -Carl Rogers
It's easy for
people to be distracted during a conversation even when they
think they're listening. Make sure that your attention is focused on
the other
person and that you're truly trying to hear what he or she has to say.
Repeat
what you've heard in order to confirm that you understood the message
(and ask
the other person to do the same for you). Set aside time to exercise on
your
listening skills. Start by concentrating on the way you listen to
others. What
does your posture and facial expression say to others? If possible ask
a friend
to evaluate your listening behaviour. Write down some goals for how you
wish
and you can improve your listening skills.
5.
Plan for communication
Leaders should set aside specific meeting times or communication
opportunities
with employees on an individual and group level. These dialogues are an
important way to make sure that everyone is on the same page, as well
as to
develop communication skills.
These are some ways on how to improve communication skills and
by practicing them, you'll be able to
quickly notice a shift in the way you and your employees relate to one
another.
Great communication is key to any successful business.
A Quick Tip on How to Improve Communication
Skills!
Use
a tape recorder to practice communication! Listen to yourself! Do you
use language effectively? What do you like about the way you speak? What
are some of the weak spots that you would like to improve?
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Related
Articles on How to Improve Communication Skills:
Effective
Business
Communication
Definition
of Bussiness Communication
Good
Listening Skills
Effective
Meetings
Effective Email
Communication
Importance
of Communication
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from How to Improve Communication Skills to Importance of
Communication
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