Decision Making SkillsDecision making skills are an important aspect of the manager's job. Making decisions is a difficult process that consists of identifying and selecting alternatives, criteria and possible outcomes, to improve a situation.
All decisions have an uncertain nature and carry with them the potential for dissatisfaction, conflict and creation of new problems.
For many simple and straightforward situations, intuitive decisions are effective enough to produce the needed results.
However, most decisions are complex and involve many objectives, several stakeholders and a well structured process. Click here to get your decision making steps guide.
Collecting information and getting all the facts about the situation that demands an improvement (a decision) is not always adequate. Often, there's a tendency to focus on "what is the best alternative", rather setting back to determine the right process of selecting the alternative.
The "how" question marks a new perspective on making creative, effective decisions. Start your thinking process with "how should I go about making that decision?" instead of "what decision should I make? "
The Goal of this section is to enhance your decision making skills with decision making tips and techniques that facilitate a different approach from the traditional models.
Participatory Decision Making (PDM)PDM is the process that involves all the stakeholders in identifying and analyzing alternatives. It is also the only process the reduces the potential for dissatisfaction and other post-decision consequences.
Benefits of PDM
- it focuses on the process, eliminating emotional discussions about the alternative.
- it gives a multi-perspective approach; it seeks diversity, rather than simplify complexity
- it stimulates a learning process, group analysis and interaction
- it empowers stakeholders through allowing equal participation and ownership of the process.
Participatory processes are very powerful and are based on cumulative learning by all the participants. The approach and attitude towards these processes is vital for getting the best results.
More tips on participatory decision making skills!
Here are some considerations for managers before starting the process:
Participatory Decision Making TechniquesThere are numerous techniques used in participatory processes. Here are a few that will enrich your participatory decision making skills!
More techniques coming up!
Nominal Group Technique
Decision Making Skills Related Articles:
consider themselves a work in progress
Dr Franklin C. Ashby
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